FAQs

What do I get for $65?

A fun hands-on candle making and wine-sipping experience in our cozy, intimate studio under the stars. All candle making materials are included and you get to make 1 9oz candles and 1 wax melt. You also get 20% off any shopping done during your session and games to play as you wait for your candles.

What is provided at the event?

We provide your candle making tools, plastic cups and light snacks, and some good music!

How many people does the $65 cover?

$65 is the fee for 1 person attending the event

I can no longer attend, can I get a refund?

Unfortunately not. We have a no refund policy on candle making experiences. You may however email us at info@naturalannieessentials.com to reschedule your session.

I purchased a ticket for a special event but can no longer attend , can I get a refund or reschedule?

Unfortunately not. We have a no refund policy on all candle making experiences. Special events such as our Game night, Holiday parties etc. cannot be rescheduled. In the event you cannot make it, please email us at info@naturalannieessentials.com for a credit to be used online at naturalannieessentials.com

Do I need to complete the waiver before I can participate?

YES! The waiver must be completed. You can also find it HERE

How long does the candle making experience last?

Each experience lasts for 1.5 hours.

 Can children participate?

Yes! children ages 5+  accompanied by an adult can participate in a candle making experience.

Do you accept walk-ins?

Our candle bar operates by appointment only. Walk-ins are welcome, but availability is not guaranteed. To ensure you have a spot, please book in advance HERE.

Can I reserve a date and pay after?

No. Payment must be made to reserve a date.

Are private parties available?

YES! Have a special day, event, group you want to enjoy this experience with? then email us at info@naturalannieessentials.com to book a private party Must be at least 10 guests.

We are celebrating a birthday, can I bring a cake?

YES! you most certainly can.

How long does a private event last for?

The sip & pour candle making session lasts for 1.5 hours, additional time may be added for $175 per hour.

Can we tip the staff?

Absolutely! our team work extremely hard to ensure you have an amazing experience so tips are always appreciated. We reserve the right to add a 20% hospitality fee to private parties.

What is the maximum number of people that can attend a private party?

Up to 45 guests can attend a private party. If you have a larger group please shoot us an email at info@naturalannieessentials.com and let us know and we can make additional preparation.

What happens in the event there is a snow storm or severe weather conditions?

In the event of severe weather conditions we will reschedule all sessions for the day. We will send you a notification via email with a reschedule link for you to pick a new date. No refunds will be given in these cases, guest must reschedule to a time that works for them.

Do we have to bring our own alcoholic beverages?

Yes, this is a BYOB event. Light snacks will be provided.

Can we bring food to a Sip & Pour

Yes! you can bring food, just let us know ahead of time so we can make a table available for you if needed. Also please arrive at least 15 minutes prior to the start of your event to setup your food.

Can I use a NaturalAnnie Essentials coupon towards my candle making experience order?

Unfortunately not.

Do you have good parking?

Yes! we have a lot of parking!

Can I bring my 3 month old baby with me, if I booked one of the candle making experiences?

Yes you can, but please be aware as this is a BYOB experience there will be some drinking at the event.

We are a business & interested in a session for our staff, do you travel? 

Yes! we can can bring the candle making experience to you. There is a minimum of 10 guests required to book a candle making experience and an additional travel fee.  Please complete your request HERE

Can we book a session to be done at our corporate/business location on a Saturday?

Yes, please reach out to us at info@naturalannieessentials.com